Hosts with "Directory" Account Enabled Not Visible in Connections

Symptoms

Hosts with Directory account type enabled are not visible in connections despite both conditions below:

• Directory account type is enabled on affected hosts
• Affected users have the corresponding roles

Solution

• For LDAP users: make sure unix_account is correctly mapped from LDAP
• For AD users: make sure windows_account is correctly mapped from AD
• For local users: make sure unix_account and/or windows_account is set correctly