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Error "The proxy server is refusing connections" during Web Connections

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Symptoms

Browser displays "The proxy server is refusing connections" or similar error message when connecting to web targets.

Solution

  1. Verify your Proxy address setting at Administration→Deployment→Deploy PrivX Web Access Gateways. It should contain the IP address or DNS name of your PrivX-Web-Proxy machine.

  2. If the problem persists, verify and restart the Squid service on your Web-Proxy machine:

# systemctl status squid
# systemctl restart squid

You may also check Squid logs under /var/log/squid/ for additional information about the issue.

Updated about 3 years ago